Attention & Detail

Operating Procedures

Personal Attention — Each client has a dedicated Portfolio Manager who devotes time and attention to your investments needs and is readily available with updates or for questions.

 

Extensive Training — Our world class training is a keystone to our success. We are experts in the hiring process and offer ongoing training our employees to further their skill sets and personal growth.



Robust Reporting — Monthly statements of operations including a comprehensive narrative of variances as well as a rent roll and general ledger detail are provided by the 10th of the following month.  Annual budgets are prepared for each property.

 

Applicant Screening — We partner with the locally owned Background Investigations who handle all resident screenings.  They ensure all approve applicants meet our eligibility requirements.

 

Documents and Law — Princeton’s affiliation with Multifamily NW association and Tenant Tech’s seamless document platform provide access to the most up-to-date legal forms necessary for multifamily housing management. In addition, we provide ongoing education for our staff on issues including fair housing laws, tenant/landlord law and maintenance procedures.

 

Property Inspections — Our team conducts regularly scheduled, comprehensive audits as well as exterior and interior unit inspections to ensure a smooth-running operation.

 

Expense control – Operating cost are significantly controlled as we focus on growing NOI through quarterly market reviews, marketing plan and resident retention programs.  We also bid all jobs and purchases over $600 obtaining three competitive bids from our valued vendors. 

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Professional

Our onsite managers are expertly trained in-house to handle your investments.  Our training team stays up to date on marketing and law trends to provide ongoing support to our onsite team.  Great on-site staff creates happy long-term residents.
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Preventative

Our Maintenance Technicians are trained to handle general and preventative maintenance needs.  

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Accurate

We have an effective 3 check system in place to ensure proper use and allocation of funds. All transactions are checked on-site before going to your portfolio manager for review, then processed by our accounting department.

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Efficient

We pride ourselves on being available to our clients and we work as a team to grow asset value and to enhance profitability as well as overall return on investment.

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In-House Marketing

We claim and verify all of your online accounts and search engine optimize your website so your investment is ranked #1 on Search Engines. We also monitor and respond to your investments reviews maintaining and growing your online reputation across all partnered platforms and have  marketing solutions such as social media management, Ad campaign management, promotional material creation and more.

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Partnerships

We are partnered with all major listing services such as Zillow, Rent Path, Apartments.com, Apartmentlist.com and many more!